Privacy Policy

1. Introduction

Welcome to Crystal Armour. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us.

This Privacy Policy applies to all information collected through our website, quote request forms, warranty registration logs, and any related services (which we refer to collectively in this policy as the "Services").

2. Information We Collect

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products, when registering a warranty, or otherwise contacting us.

The personal information we collect may include:

• Personal Contact Data: Name, email address, and phone number.
• Vehicle Information: Make, model, year, and condition of your vehicle or caravan.
• Warranty Registration Data: Invoice reference number, product applied, installation date, and dealer details.
• Message Details: Any comments or inquiries you type into our partnership or contact forms.

3. How We Use Your Information

We use personal information collected via our Services for a variety of business purposes described below:

• To process your quote requests and arrange service bookings.
• To register and track product warranties for paint protection films and graphene coatings.
• To respond to your inquiries and offer customer support.
• To send you administrative updates or communication regarding your vehicle protection services.

4. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process.

All submitted lead requests, partnership inquiries, and warranty records are stored securely in our Firestore database. While we take reasonable steps to secure your personal information, please remember that no transmission over the Internet is 100% secure.

5. Your Choices and Rights

You have the right to request access to the personal information we collect from you, change that information, or request deletion in some circumstances. To request to review, update, or delete your personal information, please contact us via our email.

6. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible.

7. Contact Us

If you have questions or comments about this policy, you may email us at info@crystalarmour.com.au or submit a partnership inquiry form on our portal.